Earlier this week, one of our customers was amused to get his debit card back with a picture of his cat in the spot where most people include a photo of themselves.
Well, we certainly would be willing to admit it if we made a mistake, but the customer followed our guidelines and policies for including an image on his card, so it passed. The photo on the card isn’t a security feature, but a way for you to personalize your debit or credit card.
In fact, any customer can add a photo to their card using the Wells Fargo Card Design Studio®. As long as the image follows our guidelines, the sky is the limit. In fact, more than 2.6 million cards have been customized using this tool.
So while we were pleased that our customer was a person and not a cat, we do recommend that he thinks twice before using the card in a dog store.